Creating a connected mobile community

Personal Instant Messaging (Personal IM) is an initiative designed to enable mobile users worldwide to exchange instant messages across networks.

Personal IM is the next step in the evolution of text messaging and 'traditional' instant messaging - creating a service that connects the mobile and Internet worlds and brings the convenience and immediacy of mobility to IM services. The user benefits of Personal IM will make instant messaging as popular and ubiquitous among mobile users as text messaging.

With Personal IM, instant messaging is no longer restricted to the fixed Internet world. It offers the opportunity to connect a mobile community in excess of 2 billion across all networks and geographic boundaries. It is not limited to specific Internet communities and with 'Presence' functionality available through IM, users can see in real time the status of their contact list and can get in touch with the right person the first time.

In recognition of the significant potential of Personal IM, the GSMA Board began the initiative in 2005 and a steering group of operator members was established to lead the programme. The initiative has quickly built momentum. With more than 30 operators offering live services, Personal IM is helping to bridge the gap between mobile users around the world.

You can learn more about the PIM Rollout and countries involved by viewing the PIM Rollout section.

To find out more about what's happening or how to get involved, contact us.