Meet the team

Natasha Jackson

Head of Content, Public Policy

Natasha joined the GSMA in 2005 and is responsible for leading the GSMA’s work on consumer protection including the development and promotion of responsible self-regulatory approaches in the areas of privacy and online safety.

Natasha leads the development of the GSMA’s Mobile Alliance against Child Sexual Abuse Content as well as the global code of practice on mobile spam and educational toolkits for mobile operators outlining issues and good practice in the areas of mobile content services and child protection.

Before joining the GSMA, Natasha held international roles across fixed and mobile business in blue chip and start-up environments, including Cable & Wireless. She has over 15 years’ experience in the telecoms industry, holds a degree in Economics and sits on the Board of the Family Online Safety Institute (FOSI).

Susie Hendrie

Director, Public Policy

Susie works in the Government and Regulatory Affairs team at the GSMA. She joined the organisation in 2006 and currently leads the GSMA’s work on child online protection, including the management of the Mobile Alliance against child sexual abuse content, which is focused on combating illegal child abuse content on mobile networks.

Susie works with the mobile operator community to develop policy positions related to child online protection. She engages with governments, regulators and NGOs to raise awareness of the efforts of the mobile industry in their work related to children and young people. Prior to this, Susie worked on other key policy and regulatory programmes at the GSMA including international roaming, digital dividend spectrum and industry reputation.

Before joining the GSMA she held various communications roles both in-house and in consultancy. She holds a Masters degree in Media & Communications Policy and Regulation from the London School of Economics and a BA (Honours) in Economics from Queen’s University, Canada.

Craig Aldridge

Assistant Project Manager, Pubilic Policy

Craig joined the GSMA in early 2012 to work on the Child Online Protection project. He is responsible for providing project management support to all areas of the Child Online Protection project including compliance checks for the Mobile Alliance and planning and recruitment for the children and mobile use research project.

Before joining the GSMA, Craig was project manager based in Zambia, primarily building collaborative international research studies. Prior to this, he was worked in London as a project management consultant across a number of industries including telecoms, finance and government. He holds a BA (Hons) in Business Finance from Durham University.